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"Friendly helpful staff , clean , quiet , big room, free parking , nice view of the lake "

"Exceptional experience. Best hospitality we have ever received. Staff were incredibly friendly and helpful. Many great perks including a yukata to wear around, happy hour free drinks and a wonderful garden out back with an amazing view of the water. Kaiseki dinner was fantastic (lots of seafood) and a wonderful breakfast buffet. Room was amazing and the private onsen was very relaxing. Included complimentary shuttle service to the train station after check out in the morning. Would highly recommend staying here. 10/10."

"If you've stayed in one Tokoyo Inn, you've pretty much stayed in them all. This one hasn't seen some of the upgrades that busier locations have, but it's very clean and practically inside the train station."

"The private open air onsen was amazing. The dinner and breakfast were excellent along with the service. "

"Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something."

"Loved the area around it. No elevator, so please know this before booking"

"The staff was great. Close to the station and a convent store haft a block away. The room size was also on the bigger size. "

"This place was cool, and had an emphasis on Americanism, with President roooms including a JFK room. It was really nice to experience! We noticed lot of school kids stayed in the hotel, probably for the American historical context, or that it was just right by one of the main train stops. Either way, the people in this area are all so nice and friendly, way more thab the big city of Tokyo. Genuinely enjoyed our stay around this place, and there's a ton of food options nearby, including a giant mall. The room we stayed in was pretty big, and the hotel staff are very helpful! Definitely reccomend staying here to explore the area, and to go visit Otsu and Koka Ninja House which isnt far from this hotel."

"Comfort hotel is always the best no frill hotel available to when visit Japan. It doesn’t have a lot of bell and whistle like other hotel, but it always have reasonable size room and hearty and healthy breakfast to keep you going when travelling around Japan."