"Without doubt one of the best stay experiences I’ve had in a long time, from quality of accommodation, ideal location and excellent communication.. end to end everything you want and more from a stay. Host was super responsive I. Communications and really attentive to our needs even configured the beds in the bedrooms as we needed. And the true sign of great service is how it works when life throws in a curve ball.( in our case it was having to arrive earlier than planned and earlier than...

"For some odd reason, the Vrbo app was giving us the wrong address when we selected "Get Directions". The host contacted us and gave us the correct address right away. Other than that, it was a nice clean place to stay for a few nights."

"The listing does not reflect where this cabin is located. Listing reads, Cabin Sleeps 6 with Lake access parking. The map location, does not show the location accurately. The 2 bedroom caravan is inside the Billings Aquadrome, where there are indeed lakes. There is access information needed, cars reg, eta of arrival and age, the age question I found a bit strange. The map supplied (for once inside the park), is a little small and confusing. But, once inside the cabin, very pleasant surprise,...

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...