"Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

"Honestly much nicer than anticipated. You cannot Uber from this location FYI."

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"Great spot, classic motel in good location, near Ocean, flawlessly clean, upgraded baths, quiet simple garden courtyard, welcoming host at a bargain price."

"This place by far is the best hotel that I’ve ever stayed in. The staff (each and everyone) made our stay that much better, from toilet paper to directions to just talking they made my family feel welcome. The hotels amenities were outstanding. The breakfast and social hours were awesome meeting new friends and just having pleasant conversations with people we didn’t even know. Thank you for that opportunity. The food (which changed daily) were plentiful and delicious. We took advantage of every...

"This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay."

"Garage parking is convenient. However our room TV did not work and is situated in an awkward format. There was wig hair found all over the room. And the temperature of the room was not consistent. We were gone most of the day and when we returned the room would be in the mid 70s when coming off a hot baseball tournament you would hope you can come back to a room that you set the temp to 70 on."

"Very clean and modern room at a very reasonable price. We will definitely stay there again if we are in that area."

"The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again."

"Everything was wonderful and very convenient to all the things I needed."

"We brought home BED BUGS"

"Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

"Nice place, quiet. Good view. Excellent restaurant next door. Good for walking back slightly impaired. Will stay there again if going through the area."

"Room was clean"

"It was okay, no frills accommodations"

"Hotel was very modern. Loved the walk-in shower!"

"The place was fine but dated"

"Very good hotel"

"Good location"

"What a beautiful hotel. The staff was very friendly and helpful. The room was very clean too. We enjoyed the morning breakfast a lot. All the delicious food was fresh and hot. We definitely will stay at the Sheraton again on a return trip."