10/10 Excellent
Chris
9 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located about 15 minutes from the Lucerne train station. When we checked in, the registration was easy and the staff were very friendly and helpful. They asked if we’re going to eat and when we said yes, they said they would have a table waiting for us in the attached restaurant. The room was large and very clean. Beautiful views overlooking lake Lucerne. We were able to have a set on the outside patio which was fantastic. The only issue was the a/c unit. It cooled very well but it was a portable type and the exhaust hose came loose from the vent to the outside during the night and we didn’t realize what had happened and woke up to a very warm
room. This was a fantastic place to stay. Very friendly staff in the hotel and restaurant. The restaurant offered very good food offerings for dinner with great wine offerings. The breakfast buffet was excellent.
Chris
Stayed 1 night in Jun 2025