Find Hotel with a Concierge in Heping

"This is a hotel in Chinese style, it's not westernized.Its more of old time China. Famous because a lot of famous people have been staying there, including chairman Mao. But it meets western needs and you will probably feel comfortable there as I did."

"Great staff and property!"

"While our stay got off to a rocky start, the staff were very helpful in sorting out some broken appliances. The room was very clean and comfortable. The halls had a lot of visible dust at the carpet edges but otherwise common spaces were also clean. "

"No tea spoon provided. Very inconvenient when needed to make milo in the room"

"big and comfortable bed. "

"My Expedia booking, made 10 mths ago, was not in their computer system. I had to book a room at higher rate on the spot. I was asked many "silly" questions about my booking by two staff members for 10' until the front office manager appeared to tell me it was their new system that "forgot" about my Expedia booking which he entered manually. I was given the room in 2 minutes. The nightmare was: I was told their hotel got no connection with Expedia and would not give me a note, document,...

"The hotel is in a GREAT place. It’s a ten minute walk to the train station and metro, it’s right along the river with beautiful views. If you walk over the bridge you are right next to a huge mall and shopping area. I think the customer service is lacking. The cleaning staff is lazy. I didn’t feel welcome at all and it took forever to check in because they couldn’t find my reservation. There was no toilet paper in the bathroom, they didn’t give me fresh sheets throughout my stay nor...