"We stayed in a family room which was on the third floor. The both lifts were out of order and had been for sometime apparently. This made it a bit tricky with 2 children's stuff for 2 days and having to carry it up 2 flights of stairs. The hotel itself is looking tired in places. The staff were lovely and very accommodating. The breakfast was good and varied. The worst bit is there is no air conditioning. The room was stifling. We were supplied with one fan which did little to help on the...

"Place was great, but dated but that is part of the charm in Bournemouth and a seaside resort"

"Only stopped 1 night but overall hotel was clean and tidy, Staff friendly and sitting area outside looked nice. "

"The hotel was very ‘tired’ looking. Our room had condensation on a large window that wouldn’t go, it looked awful! Broken window in the bathroom. The bed!!!! On wheels with spindly little legs, every turn was accompanied with squeaks and springs going. The room had a ‘smoky’ smell, clearly it had been smoked in. The paint in the room was patchy and NOTHING like the photos on line. How is this a 3 star hotel????? 2 at best and that’s being generous. Hideous loud talking neighbour. 10am chuck out...

"Distinctly Average. Very dated but reasonable price and clean. Wouldn't return but can't complain about anything."