Cascades Mountain Resort

3.0 star property
Mountain ski retreat with dining and an indoor pool

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Cascades Mountain Resort

Reception
Indoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Restaurant
Fitness facility
Reviews
5.0

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792
  • Popular LocationBlue Ridge Mall3 min drive
  • Popular LocationBurntshirt Vineyards5 min drive
  • Popular LocationJackson Park7 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)12 min drive

Room options

Similar properties

About the neighborhood

Hendersonville

Located in Hendersonville, Cascades Mountain Resort is near the airport. Oakdale Cemetery and Johnson Farm are local landmarks, and the area's natural beauty can be seen at Pisgah National Forest and Chimney Rock State Park. Team ECCO Ocean Center and Aquarium and Mineral and Lapidary Museum are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Burntshirt Vineyards - 5 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Jackson Park - 7 min drive
  • Elijah Mountain Gem Mine - 10 min drive

Getting around

  • Asheville Regional Airport (AVL) - 12 min drive

Restaurants

  • Chick-Fil-A - 16 min walk
  • McDonald's - 2 min drive
  • Cookout - 18 min walk
  • Taco Bell - 3 min drive
  • Binion's Roadhouse - 3 min drive

About this property

Cascades Mountain Resort

Hotel near the airport
A free breakfast buffet, a golf course, and a terrace are just a few of the amenities provided at Cascades Mountain Resort. Skiers and snowboarders can spend time on the slopes at this hotel featuring downhill skiing. Enjoy the gym, as well as activities like horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy perks such as:
  • An indoor pool
  • Bike rentals, an electric car charging station, and free newspapers
  • An elevator, a billiards/pool table, and a porter/bellhop
  • 4 meeting rooms, a 24-hour front desk, and coffee/tea in the lobby
Room features
All 149 rooms feature comforts such as free international calls and air conditioning, as well as perks like free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • On-request microwaves, free infant beds, and cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Fitness center
  • Horse riding/rentals
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (2275 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Up to 55 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Hendersonville
Quality Inn Hendersonville
Quality Inn Suites
Cascades Mountain Resort Hotel
Cascades Mountain Resort Hendersonville
Cascades Mountain Resort Hotel Hendersonville
Cascades Mountain Resort Ascend Hotel Collection

Frequently asked questions

Does Cascades Mountain Resort have a pool?

Yes, this property has an indoor pool.

What time is check-out at Cascades Mountain Resort?

Check-out is at 11 AM.

Where is Cascades Mountain Resort located?

Conveniently located near the ski slopes, this hotel in Hendersonville is within 3 mi (5 km) of Blue Ridge Mall, Mineral and Lapidary Museum, and Team ECCO Ocean Center and Aquarium. Saint Paul Mountain Vineyards and Burntshirt Vineyards are also within 3 mi (5 km).

Cascades Mountain Resort Reviews

Reviews

5.0
Rating 10 - Excellent. 9 out of 125 reviews" "
Rating 8 - Good. 25 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 29 out of 125 reviews" "
Rating 2 - Terrible. 39 out of 125 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca, Leesburg, IN

Liked: Cleanliness, staff & service, room comfort
Great pool
I am aware this hotel is under newer ownership and that improvements are underway. Staff was very helpful and pool was awesome. The indoor pool was our primary reason for choosing this hotel.

6/10 Okay

Verified traveler

4/10 Poor

Virginia, Cary, NC

Disliked: Property conditions & facilities, room comfort
only if necessary
We booked this at the last minute as other hotels in the area were booked or above our price range. There was a horrible wait at the reception desk--it appeared there was only one counter agent and she had to leave for a while to help another customer. We were able to book a room via hotels.com faster than the agent could help us but then still had to wait on her return and helping of others. The lobby looked at one time to be very nice, but the hot tub had been removed, the putt area was shabby and ripped carpets in the hallways.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Room were not clean. they had a bad smell. Staff did not do a good job. we had to change rooms after one night because they put us in the wrong room. The breakfast was a joke. This hotel needed to be totally restored.

4/10 Poor

CJ, Annapolis, Maryland

Disliked: Cleanliness, property conditions & facilities
Where's the "Quality"?
As a disabled person, I was appalled when told there was no elevator to get to my 2nd floor room. Isn't there a law against this? Then I had only 1 bar of soap to use in the shower AND on my face at the sink - yuck! The shampoo packets were impossible to open unless you happened to have scissors with you; I didn't. The bed was the only plus. Comfortable and cozy, but the room itself was in serious need of an upgrade. Torn couch and worn carpet with stains. I will not stay at a "Quality" Inn again. I had much nicer rooms at other hotels on my 4-day trip and they were all $30 less a night!

4/10 Poor

Pat, Appleton, WI

Disliked: Cleanliness, property conditions & facilities
a place to stay after driving 12hrs!
overall the place was just ok, staff wasnt very friendly, when checking out the clerk just looked at me when I got to the counter. I had to tell him I was checking out, nothing from him except a thank you when handing me my receipt. He made me feel like I had interrupted something! The carpeting in our room has many stains which made us feel like we shouldnt walk around barefoot! The lock on the door didnt seem very secure! Cant believe someone didnt notice that & have it repaired.

2/10 Terrible

Paul J. Dunham, Fort Lauderdale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this place.
This place may have been nice in it's day, but that day has long since past. One of the buildings is closed with no trespassing signs. The first room they assigned us, we couldn't get the door unlocked. After trying to get the keys redone and still not able to get in, we changed rooms. We got one in back unfortuneatly near the ashtray where people were hanging out at midnight and we could hear every word anyone said, even above the noisy A/C. Floors were dirty, beds old and worn out. We left after one night even though we had paid for three. We got refunded, but not from the hotel. We would have left anyhow.

2/10 Terrible

Andrea, Sumter, SC

Disliked: Cleanliness, property conditions & facilities, room comfort
Very run down! Newer hotels on the same street!!
I thought all of the reviews were of people expecting too much for a low priced hotel. Believe the reviews!!! The only thing decent in this hotel is the pool. There were bugs in the muffin container in the breakfast area, bugs in the lobby, our shower barely worked, room smelled if mildew, carpet very dirty and stained. I wore flip flops the entire two days. My boyfriend did not want to return at night when we got back from my cousins wedding. He said the place depressed him. My advice, spend 10 dollars more and stay down the street at a newer hotel. This place is a dump!!!

2/10 Terrible

Tom Lemaire, Hendersonville, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be Check by the Health Department
One of the worst Quality Inns I have ever seen or stayed at. The grounds and building it self appear to be on their last legs. Not kept very well at all. As I approached I wasn't even sure the hotel was still in use. After checking in I was told I was in an upstairs outside entry room. Upon entry to the room I was totally disappointed to find that all the furniture appeared to be "Goodwill" throw away's. The table in the room was barely standing and the two chairs in the room needed reupholstering and a new finish. The carpets appeared dirty and stained. In the tub/toilet area there was rust on the wall from the towel bar and an old light fixture. The grout in the shower had mold and if you lifted the bath mat there was, what appeared to be, fungus growing. The shower head was dirty. Other than that the bed was comfortable!!!! One of the worst hotel rooms, especially for a Quality Inn, that I have ever stayed at. I didn't file a complaint or move out because I was there for only one night and according to Hotels.com, that was the only room available, for the price, in the area.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort