Find hotels near Helen Hall Public Library, Houston from SAR 248

"Honestly, I'm still not sure how I feel about this hotel. From the moment I walked through the front doors, there was no hello, welcome, be with you in a moment, anything of the sort. I spent about ten minutes getting checked in, ignored for most of the initial five minutes. Normally I would've addressed this, but it was 10:30 P.M. and I was tired after a long day of driving. So I let it slide, but I soon realized that the staff were completely out of sorts, had called the police for a disturbance on the property, and one guests came barreling through yelling at the staff about his wife, as he rolled his luggage out towards the side entrance/exit. Finally, one of the men, asked for my name. Still no official greeting, just down to business. Obviously both men are annoyed by whatever has been going on prior to my arrival. I asked him a few questions about the property and he answered, but still no apology or Greeting. As I was heading outside to move my car three officers came in to address whatever had been going on. I let it go, and moved on. First night was pretty uneventful after that. Second night, the place was packed and it was hard to find parking. They had an event onsite, it is a resort/convention setting, so just keep that in mind. Never saw the pool, didn't have time. Mattresses could be much better. Other signs of aging in the interior rooms. But staff was definitely the first red flag. "

"La chambre est spacieuse et propre. Nous avons utilisé la machine à laver et c’était parfait. Le petit déjeuner est correct et du même niveau que d’autres chaines d’hôtels. Le personnel à l’accueil était très bien. Seul bémol l’insonorisation des chambres. On entendait un peu trop la personne marché dans la chambre au dessus de la notre."

"The breakfast menu was fresh and staff very nice"

"Room was clean and bed comfortable "

"Clean room. Small pillows. Breakfast was dismal. Convenience store sugar donuts and granola bars. No juice. No milk. No fruit. Cups and a jug of tap water. Laughable. No staff just a kiosk with a lady from India remotely checking you in. The place has no security and is in a sketchy neighborhood with people wandering the streets yelling at themselves. They could walk in and access your room at any time. "

"I got my money worth because both of my kids enjoyed their experience."

"Breakfast was very good"

"Breakfast was good, but very very busy, but staff were there filling the line very quickly. Not much around to walk to but still a nice property with nice staff"

"This property had NO WATER "