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Crowne Plaza Hefei by IHG

4.5 star property
Travelers can savor diverse cuisine at three restaurants on the property, then relax with a refreshing drink at the bar after exploring Hefei

Choose dates to view prices

Crowne Plaza Hefei, an IHG Hotel, offers a convenient location near Hefei Botanical Garden and Anhui University. Guests can rejuvenate at the spa, take a dip in the indoor pool, and stay connected with in-room WiFi throughout their visit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is SAR 231
SAR 269 total
includes taxes & fees
21 Jun - 22 Jun

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Grand Hyatt Hefei
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  • Pool
  • Parking included
  • Free WiFi
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9.4 out of 10, Exceptional, 34 reviews
The price is SAR 337
SAR 393 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Crowne Plaza Hefei by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Hefei by IHG?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hefei by IHG on 21 Jumada II 2026 start from SAR 231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hefei by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hefei by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Hefei by IHG?

Check-out is at noon.

Where is Crowne Plaza Hefei by IHG located?

Located in Shushan, this luxury hotel is within 3 mi (5 km) of Hefei Shushan Martyrs, Anhui University, and Anhui Museum. Hefei Botanical Garden and University of Science and Technology of China are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

Reviews

Verified

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
This is a grand hotel that has been well maintained. Rooms are very spacious and clean. Breakfast is very good with lots of varieties to choose. Staffs are very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerks are very friendly. Our rooms got upgraded. Clean rooms and quiet too. We really like it.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good annemities and location

The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok
Stayed 1 night in Jun 2023
Verified

8/10 Good

will

Liked: Cleanliness, staff & service
This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Emil

Liked: Cleanliness, amenities
Reception could be better in English Attention to detail could be better in rooms Very varying quality on restaurant. Chinese restaurant was very bad Breakfast buffe should be better at keeping hot food at correct temperature, heat lamps were not strong enough
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

victor h.

Liked: Cleanliness, staff & service, amenities
Muy limpio
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的服务，还有免费升房，很感谢
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很nice的酒店，也很friendly
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Pool was clean food was nice Check in was good room was clean
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

f912 Great hotel

Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランが良かった。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Mohammed Naeem

Liked: Cleanliness, staff & service

Great hotel but needs attention to the details

Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店。健身会所以支撑不住

感觉还是不错的！服务态度认真，热情。但2楼会所由于最近吸收了许多会员。基本上处于不能应付的状态。会所，泳池，浴室设施基本上无法再使用。已经大不如前。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

헤페이 크라운 플라자 호텔 추천합니다!

금액은 좀 비싸지만 서비스는 좋았고 5분만 걸어가면 한국 음식점도 많습니다.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

条件很好的酒店，尚有需要改进的地方。

酒店条件很好，房间宽大，设施齐全，早餐丰富，入住之后感到很舒适。酒店门口就有机场大巴乘坐点，去机场方便。但酒店还有不少需要改进的地方，如洗澡间地漏不畅，有点淹水。游泳池条件本来很好，但我游泳上来开衣柜时钥匙竟然打不开磁锁，等候了二十多分钟后，工作人员才用起子撬开了锁，我才得以换衣出来……
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗なホテルで、スタッフの方々の対応も非常に良かったです。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

크라운 플라자 좋았습니다.

호텔이 크고 괜찮았습니다.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4.5 star hotel

Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Cheng Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境美
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the subway and famous malls.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good business hotel

good business hotel. Close to restaurants
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Chunkuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

商務出差經驗

性價比高的酒店
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Chiu Lin

Disliked: Staff & service, property conditions & facilities

效率差

櫃檯工作人員的辦事效率非常需要再教育訓練
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

Chiu Lin

Disliked: Staff & service
接待櫃檯訂房人員等辦事效率需再加油！
Stayed 4 nights in Sep 2018