"O"

"What a lovely hotel. Impressive room arrangement despite having a very open concept. Huge bed, room space was utilized really well. Breakfast spread was good and the staff were very accommodating. I was expecting self service, or that I would be talking to the computers in the lobby on the regular. But the lovely staff were always there to help with check in, luggage storage, water, etc. In my last 10 years of travel, this is also the only European hotel that allowed us to check in early, free...

"Location was great (although a bit challenging to find at first). Room was a bit dirty (there was something under the duvet that looked like food crumbs near the foot of the bed and there were hairs on the bed too)."