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"Everything was going well, happy with staying in this hotel "

"Well located and comfortable "

"This is an outstanding hotel on the water in Southampton. The staff is professionnel, the room is lovely with a balcony and views of the harbour, the restaurant top notch. "

"Conveniently placed for cruise. Good amenities with breakfast included."

"Clean and comfortable. Didn’t have a chance to utilise the facilities"

"Was pleasantly surprised at the quality of the room, helpfullness of the staff and the fantastic venue. Only minor issue was that there was only decaff coffee in our room. Soon fixed!! Would be happy to stay here again "

"Great location with easy access to Gunwharf Keys and Historic Dockyard. Perfect customer service. Lovely setting although we didn't have time to experience all that the hotel/club had to offer. Menu fairly limited, but good quality food and service. We will definitely stay there again "

"Happy that I checked in on line when I got the email which gave me a priority for earlier check in. The concierge staff was wonderful helping with our bags, storage and delivery and pickup from our room, ordering a taxi etc. the crew in LEO's bar kept us waiting for table service. We ended up eating at the restaurant in the hotel where the service was excellent and the American burgers were amazing. We had lunch at Leo's (fish&chips) and it was delicious. Had to go to the bar to order food and drink at Leo's even after I asked if they had table service. Shower in room gave us a challenge turning the water off. "

"Lovely hotel, great staff and convenient for both Southampton centre and the crusie port. Good price point too."