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"I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever."

"we are 2 but there is only 1 pillow in the room and no free tooth brush but over all the stay is good. "

"The hotel staff were very nice et recommended activities to us. The room was always clean and the buffet was delicious, but there wasn’t many vegan options."

"The hotel is a little older but very very clean. The rooms have a great view of Mt. Fuji. She was a bit shy during our short stay but we did manage to get a glimpse of her from our room. This place does not have an elevator but staff will carry your bags to your room for you. The standout here is the staff who were so friendly and welcoming compared to the bigger fancy hotels. We would stay here again just because of the lovely staff. "

"I booked this hotel because I've stayed in Dormy Inns before and because I wanted a hotel with an onsen. The room suited my needs, and the onsen was very enjoyable. The staff were professional and helpful. The room was clean. The bed was comfortable. It was a pleasant stay. An extra bonus was an excellent vegan restaurant, Fluunt Kofu, just a few doors down from the hotel. Highly recommended."

"Really great area"

"We had an incredible experience at The Sense Fuji from start to finish. The staff met us at the train station with cold water and lavender-scented oshibori towels in the shuttle, setting the tone for a thoughtful and relaxing stay. Upon arrival, we were greeted with drinks and even got to roast marshmallows—such a fun touch! Our room was completely private with a stunning view of Mt. Fuji. The private dinners and breakfasts were absolutely exceptional, and the staff went above and beyond to assist us, including arranging taxis whenever needed. The private-use spa and sauna were heavenly, also offering beautiful views. When it was time to leave, we were personally dropped off at the station. We truly can't recommend The Sense Fuji enough—special thanks to Hara, who made our stay even more memorable!"

"best choice"

"Great place to stay right near Kofu Station! Will definitely stay there again!"