"Great place - rooms are great, comfy bed, welcome green and blacks chocolate. Staff are lovely at check in and the breakfast staff are fantastic, work hard and fast - really impressed. Only thing I don't like is the 'write on paper' check in part - especially every time you come back, would be nice to be digitally stored but in the greater scheme of things its nothing."

"Parking was easy and free during our stay. Too few staff with too much to do. We were not offered desert after our main meal and gave up waiting for anyone to check if we would like a desert! Overall the property needs a refresh as if is tired."

"Clean room and staff were friendly. Perfect location in Alton."

"No lift, lots of stairs!!"