"Exceptional local hotel and accommodation. So nice to have a huge comfy bed, a simple telly that works and hot water that is actually hot. Getting these basics right is what this hotel does best as well as the quality of stay, food and service "

"Parking was easy and free during our stay. Too few staff with too much to do. We were not offered desert after our main meal and gave up waiting for anyone to check if we would like a desert! Overall the property needs a refresh as if is tired."

"Clean room and staff were friendly. Perfect location in Alton."

"No lift, lots of stairs!!"