"The room was clean and staff was very helpful"

"I’ve been staying here for the past 5 years and everything was excellent, However, the past couple of years I’ve seen a decline in maintenance. Last few times there was empty body wash containers in the bathroom. Last year I had to move rooms two times, the first room there was no hot water, They moved us to a second room and there was a leak in that room, the third room was finally acceptable. Also last year the smoke alarm was buzzing all night until I had to remove the battery to get sleep....