"The rooms were disgusting, and the air conditioning didn’t work. When you flushed the toilet it made a loud buzzing noise for about 5 minutes. Also the room was supposed to be ready at 3, since that’s when check in was but it wasn’t. They made us wait over 30 mins for a room and didn’t even apologize. Hotel was gross, and the staff was rude."

"Liked the gym and free water facilities but really not accessible - we had to park and go up and down stairs with a baby and pram. And then when we got to the room multiple sockets weren’t working even though the engineer said they were… and the room also wouldn’t cool down. They ended up giving us a tower fan. Also the crib isn’t a crib- it’s a pack and play with only the lowest insert. We had an infant and it was really hard to keep her at the bottom because she would roll into under the mesh."

"The staff made true effort . Thanks to everyone there."