"Had issues checking in (charged auth hold 4x) and bathroom smelled like pee."

"The room and bath room was very clean, also check in /out online very convenient. What I didn’t like is that the carpet in hall was nasty super dirty, phone in bedroom didn’t work, ac extremely loud and when my husband went to the front desk to ask for an additional towel they sent him floor to floor looking for a cleaning lady and even then they told him that they didn’t have any so they had to go to the laundry room and never offer to take it to our room."