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"Excellent staff- welcoming and professional with a very friendly attitude: couldn’t do more to help. Decided to change my booking to an Executive room which was more spacious and worth the difference. The hotel has a lovely ambience. Had some friends come round as part of birthday celebrations. Pool not available due to refurbishment but was told in advance & didn’t spoil our stay."

"Brilliant on every level, Reception staff friendly and most helpful, room perfect."

"The hotel was very convenient to what we wanted to do and see. Imani and Sam were extremely helpful."

"Easy to walk from Rail Station!"

"Hotel staff made us welcome arrived early and was told our room was ready nice big room clean can't fault it.hotel close to city centre everything within walking distance "

"Really nice hotel with friendly staff."

"You had a good variety of food for breakfast. My bed was comfy but my sons bed was abit hard. The cleanliness of the hotel and the friendliness of the staff made up for that. "

"Disappointing that there was no air conditioning. There was just a plug in noisy fan which made sleeping difficult in the heat. Other than that everything was great."

"Right across the square from York Minster, close to local attractions and great staff."