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"Pretty great"

"they always do a great job, very convenient hotel"

"Great experience with excellent service."

"Amazing experience."

"Added the breakfast. It was wonderful! The selection was terrific. If you don’t want to add it there are plenty of options around the area. I speak very little Japanese and there were no problems at all. Everyone was as very friendly and had great patience with me. "

"The hotel is generally clean. We’re satisfied with our stay"

"The location is very convenient and love to use big bath"

"I love the good customer service of the front desk staff. Going over and beyond their duties to help tourist like me to be comfortable in Japan. Special mention to Mina for such superb and unparalled customer service and the lady working the morning of April 2 who helped me find a store to buy souvenirs to bring home and even print and translate for me the map and locations. Thank you front desk staff!!! 😃"

"Towels and sheets are smell bad."