Find all hotels by Best Western in Hanover, MD from SAR 362

"Very nice staff (especially Valet) room was clean. Breakfast had large variety of items to choice from. Great location. I was however disappointed with having to make a reservation to swim. And the pool closed at 8pm. Other then that i would recommend staying at this location"

"Clean room nice and friendly environment "

"Shower curtains were stain on the inside "

"Elevator call buttons did not work whole time we were there. We had to ask an employee to send us up, no problem going down, but needed assistance going up every time. Very nice staff, available at desk 24/7. "

"My stay at this hotel was great, the staff were attentive, respectful and friendly. The room itself was clean and the housekeeping was attentive and professional. I especially loved the gym, nice size with everything you need for a good workout. Te only complaint I have was my water was sometimes lukewarm- I don’t know if it was because of the high occupant but other than that no complaint. Highly recommend this hotel, especially for solo travelers."

"The room was fairly clean. Could do with a deep clean in crevice areas of the room. Like around lamps and fixtures. Then we couldn't figure out the switches for what lights. Then to pay for parking was I think a stretch for a guest. "

"I've stayed at several hotels in different cities, but this one was the worst ever. There was a convention going on and it made the hotel very busy. That wasn't the problem though. First off there was no coffee offered in the lobby in the mornings. The hotel needs some updating in the rooms. It's a old hotel I understand that, but there was barely any hot water, the room was either to cold or too hot (ac didn't kick in at all), the bathroom toilet broke in the middle of the night, the shower curtain was falling apart, and the mini fridge did not work well. Everything I ordered from the restaurants were subpar, not to mention I waited 40 minutes for a Fish and chips only to be told they sold out. I still can't wrap my head about that. I don't understand how you can order something, wait 40 minutes, then told it's sold out. Some employees were super nice, while others were very rude. My whole experience was negative. "

"Loved the bar area"

"When we checked in the valet, Anthony, was excellent!! Very helpful even though we self parked. The check-in was slow and eventually disappointing. There was one person answering the phone (taking a reservation while we waited). She took our license plate number so that we could go in and out of the garage anytime, and the gate would automatically go up plus we get a dicounted rate. We didn't go out until departure and then found she never passed on the plate number to the garage. We paid full price rather further delay our departure. Other than her, the stay was excellent!!! Would we go back? Maybe. "