Splendora Hotel

Property class: 3

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A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Splendora Hotel provides dry cleaning/laundry services, a bar, and conference space. Treat yourself to spa services, such as a facial, a body scrub, or a sports massage. The on-site restaurant, Essence, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

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Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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View from room

Family Room

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Honeymoon Suite

Room

Honeymoon Suite

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite

Bathroom

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Room

Basic Double Room, 1 Queen Bed, No Windows, Corner

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Splendora Hotel is near a train station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Visit our Hanoi travel guide
Map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.7 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    8 min walk - 0.7 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Railway Station
    16 min walk
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Phở 10 Lý Quốc Sư
    2 min walk
  • Bánh Mỳ Mama
    1 min walk
  • Noodle & Roll
    1 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    1 min walk
  • Blackbird Coffee
    2 min walk

About this property

Splendora Hotel

  • Family-friendly hotel near Hoan Kiem Lake
  • Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendora Hotel provides dry cleaning/laundry services, a bar, and conference space. Treat yourself to spa services, such as a facial, a body scrub, or a sports massage. The on-site restaurant, Essence, serves breakfast. In addition to babysitting, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Concierge services, a front-desk safe, and luggage storage
  • Room features
  • All guestrooms at Splendora Hotel offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, cribs/infant beds, and daily housekeeping

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Frequently asked questions

Is Splendora Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Splendora Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Splendora Hotel?

Check-out is at 11:30 AM.

Does Splendora Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendora Hotel located?

Located in the center of Hanoi, this family-friendly hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Dong Xuan Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Splendora Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 620 out of 744 reviews
Rating 8 - Good. 95 out of 744 reviews
Rating 6 - Okay. 18 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
朝食が美味しく、スタッフの対応も良かったです
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

오버부킹으로 다른 호텔로 유도가 심함

숙박 후기에도 꽤 언급되는데, 잦은 오버부킹으로 다른 호텔로 넘기는게 심함. 자매호텔도 친절하긴 하나, 자리가 남는데는 다 이유가 있음 (소음이 심하다거나, 청결도가 떨어진다거나)
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Cleanliness

위치만 생각한다면 굿!

위치는 정말 좋았지만 에어컨 곰팡이 냄새와 방음이 안되서 소음이 심함.4일 묵었는데 시트를 한번 교체해줌.직원들은 친절함.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

El hotel en general muy bien, el personal, muy amable, súper bien ubicado, lo único que le pondría pero, es la habitación que está muy pequeña, pero muy limpia y comoda, la comida muy buena, muy recomendable
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんは、とても親切な対応でした。日本語は話せませんが、パソコンやスマートフォンのトランスレーション機能で対応してくれたり、エクスチェンジセンターのレートがいい所などハノイの穴場のようなところも教えてくれます。お部屋のお掃除も靴を脱ぐ習慣でもあるのか、綺麗にモップをかけてくれたり、バスルームは雑巾がけもしてくれます。バスルームの水はけも悪くなく大丈夫です。 朝食はビュッフェスタイルで、自分で取り皿に取るもの以外にも、オムレツやベトナムフォーなどフリーで注文できて朝から大満足です。また、泊まりたいホテルです。(^-^)
Stayed 6 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 대비 괜찮은 호텔!

객실 시설이 깨끗한 편이고 아늑해서 좋습니다!
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

다음에도 또 갈 예정

직원 친절하고 조식도 맛났구요..추가 요구 사항도 잘해결해주시구요.. 가성비 짱이예요..^^
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
旧市街にあります。 エレベーターもあります。 窓はありませんが、お得です。 スタッフも親身に対応してくれて良かったです。
Stayed 7 nights in Apr 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
レセプションから1メートルしか離れてない部屋だった。しかも、ドアののぞき穴が閉まらず、開きっぱなしだった。 テレビが壊れていた。 排水口がおかしく、バスの水がたまった。
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The breakfast was good and the room, although they show signs of age, were of high standard
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Service Personal an der Rezeption waren super. Kümmern sich um alles was benötigt wird.
Stayed 9 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
딱히 문제될일은 없었습니다. 여러 관광장소간의 접근성이 매우 좋았습니다. 처음 몇일간 방이 조금 바뀐게 아쉽지만 참을순 있었습니다.
Stayed 6 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and outstanding service

The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Everything felt a bit old and worn

You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
친절한 직원들때문에 편안하게 묵었다 갑니다. 숙소위치도 나쁘지 않고, 걸어서 호안끼엠 호수주변 가는데 어려움이 없습니다.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

평점만보고 예약하는건 안 좋을수도 있다.

고객평점만보고 무작정 예약하고 찾아간 사람입니다. 개인적으로 호텔 위치는 좋은편이 아닙니다.차량이 통행할수없는 좁은길에 위치해있고, 여행자가 찾아가기 어려움이 있습니다. 다만, 직원들의 고객을 위한 서비스는 정말 좋습니다.그리고, 아침식사도 만족도가 높은 수준의 음식을 제공합니다.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은호텔임

최고급호텔을원하는게아니라면 만족할수준임
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Perfect location, clean, amazing staff!

The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Stayed 4 nights in Jan 2019