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Moon View Hotel

3.0 star property
Stay in Hanoi's cultural heart at this central hotel with a rooftop offering spectacular city panoramas, perfect for morning coffee.

Choose dates to view prices

The Moon View Hotel, steps from Hoan Kiem Lake, offers continental breakfast and stunning rooftop views. Guests enjoy WiFi, authentic Vietnamese dishes at on-site restaurants, and can relax in the lobby with a newspaper by the fireplace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 400000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Moon View Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Moon View Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Moon View Hotel?

Check-out is at noon.

Does Moon View Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Moon View Hotel located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of West Lake, Hoan Kiem Lake, and Ho Chi Minh Mausoleum. Cua Bac Church and Hang Dau Water Tower are also within 10 minutes. Hanoi Railway Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

7.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average price point, great last-minute book. 24 Hr desk staff
Verified

8/10 Good

SALSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to markets and shops

I was travelling individually. I enjoyed walking around the town.
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Moon View? the bare butt old man hanging laundry?

booked upper floor with "Lake View". Oblique Lake view, but still worth it. Upper floor better - less traffic noise. Breakfast sufficient - good coffee. Wifi box on each floor with good signal, multiple devices no extra. Bed mattress a bit hard, A/C was quite, but low water pressure on upper floor, and plumbing dripping in wall space.
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I stayed at the Moonview for 8 nights recently on two separate occasions.. The staff were lovely, the room was clean and spacious. The view out of the room wasn't amazing. The second room I had looked into someone's house so I had to keep the curtains closed most of the time. Breakfast was brilliant and the views from the restaurant upstairs were amazing. Fabulous staff, nothing was too much trouble. I would definitely stay here again.
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Moon View

This is NOT a 3 star hotel. The photos online make it look a lot better than it actually is. The bed is hard to sleep on. The cleaning staff wakes guests up with their continuous loud talking and banging of doors. They serve breakfast cold. There is not enough hot water to shower. The bathtub is too high while the shower head is low, making showering ackward. Front desk staff wasn't very helpful when we asked for direction to take airport shuttle. Overall a bad experience, would not come back.
Verified

8/10 Good

なが

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったり系にはお薦めです

ホテルはスタッフの対応もとても良いです。日本語を話せる方もいらっしゃいます。 お値段相応のホテルだと思います。 ただ旧市街方面を観光したい方にはちょっと遠いかもしれません。 日本人の駐在員の方が多く宿泊しているようです ごはんは食べてないのでわかりません
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä palvelu

Henkilökunta teki parhaansa viihtyäksemme.
Verified

8/10 Good

HT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

Nice Location & Courteous Staff
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moonview 1 Hanoi.

I have stayed here twice now all the staff are wonderful and very helpful. They go out of their way to make sure you enjoy your stay with them and also Hanoi.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und hilfsbereites Personal. Saubere Zimmer und reichhaltiges Frühstücksbuffet mit wunderschönem Blick über ganz Hanoi.Wir würden jederzeit wieder dort übernachten.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can do much better

On the plus side: Bro & Sis on Cua Bac Street is near Truc Bach Lake, an interesting and less touristy part of Hanoi. Rooms are large. Breakfast is included. The staff are friendly and helpful. On the negative side: at this price there are just too many better options near Truc Bach and certainly around Hanoi. The rooms are a bit dank, and with all that cheap Chinese furniture and fluorescent lighting just a little depressing. It appears this was an older hotel that was given a fresh coat of paint and not much else. Hallway carpets were dirty. My room stank of cigarette smoke. Breakfast was so-so. Eggs and pho made to order, but the rest of the buffet gave the appearance of being from last night's dinner.
Verified

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2025
Verified

8/10 Good

Lynley

Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort