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Hotel Bel Ami Hanoi

3.0 star property
Hotel with a restaurant, near Hoan Kiem Lake

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Photo gallery for Hotel Bel Ami Hanoi

Building design
32-inch LCD TV with cable channels, TV
1 bedroom, minibar, in-room safe, desk
Deluxe Classic Twin Room | 1 bedroom, minibar, in-room safe, desk
Building design

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Classic Double Room

Deluxe Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Classic Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Train Street - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km
  • Hanoi Old Town Night Market - 16 min walk - 1.4 km
  • Ho Chi Minh Mausoleum - 17 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Reng Reng Café - ‬3 min walk
  • ‪Third Wave Roastery CF 240 Hàng Bông - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

Hotel Bel Ami Hanoi

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Hotel Bel Ami Hanoi, which provides dry cleaning/laundry services, a business center, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Luggage storage, concierge services, and a front-desk safe
Room features
All guestrooms at Hotel Bel Ami Hanoi include comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 187000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (one way)
  • Rollaway bed fee: VND 187000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Bel Ami Hanoi
Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Frequently asked questions

Is Hotel Bel Ami Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bel Ami Hanoi?

This hotel doesn't offer parking.

What time is check-in at Hotel Bel Ami Hanoi?

Check-in begins at 2 PM.

What time is check-out at Hotel Bel Ami Hanoi?

Check-out is at noon.

Does Hotel Bel Ami Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 460000 per vehicle applies.

Where is Hotel Bel Ami Hanoi located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Food Street Tong Duy Tan, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 7 minutes by foot.

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Hotel Bel Ami Hanoi Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 6 nights in Mar 2025

4/10 Poor

JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ダメ

ホテルチェックインした際、階段で６階の部屋だと言われ、構わないと答えたのに隣のホテルに連れられた。 隣のホテルは窓無しで荷物も広げられない狭い部屋で、横の建物の工事の音が響くなど落ち着いて寝られなかった。
Stayed 1 night in Apr 2025

4/10 Poor

Ryo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
シティビューの部屋で予約していましたが、初日はクリスマスで部屋がいっぱいだから、と窓のない部屋に強制的に泊められました。２日目からはシティビューに移動しましたが、テレビは見れないし、シャワーの水圧弱いし、外の喧騒が夜中まで続くし、でかなり微妙でした。 ただ、スタッフはとてもフレンドリーでいい人でした。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
난 재 방문의사 없습니다.
Stayed 1 night in Jun 2022

6/10 Okay

Minh

Stayed 1 night in Jan 2022

6/10 Okay

Minh

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top!!!

L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.

4/10 Poor

CH

Liked: Cleanliness
Disliked: Staff & service

Cost Effective and Good Room Condition

+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Not a female friendly hotel. Stay away!!

Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.

4/10 Poor

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Air con not working initially, shower was lukewarm
Stayed 1 night in Nov 2017

6/10 Okay

Giao, Viet Nam

Disliked: Staff & service, property conditions & facilities

not satisfied

We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel is not open yet

I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
Stayed 1 night in Sep 2017