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Hanoi New Hotel

3.0 star property
Hotel with free breakfast, steps from St. Joseph's Cathedral of Hanoi

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Photo gallery for Hanoi New Hotel

Superior Triple Room | Minibar, in-room safe, blackout drapes, soundproofing
Lobby
Exterior
Superior Triple Room | Minibar, in-room safe, blackout drapes, soundproofing
Property grounds

Reviews

3.2 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Minibar
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Minibar
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬3 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Phở Gà Phủ Doãn - ‬1 min walk

About this property

Hanoi New Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi New Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe
  • An elevator, luggage storage, and tour/ticket assistance
  • Concierge services and a computer station
Room features
All guestrooms at Hanoi New Hotel have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hanoi New Hotel
Hanoi New Hotel Hotel
Hanoi New Hotel Hanoi
Hanoi New Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi New Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi New Hotel?

Hanoi New Hotel doesn't offer parking.

What time is check-in at Hanoi New Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi New Hotel?

Check-out is at noon.

Does Hanoi New Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is Hanoi New Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Da Market and Vietnam National Tuong Theatre are also within 5 minutes. Hanoi Railway Station is 15 minutes by foot.

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Hanoi New Hotel Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

2/10

2/10

Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.

2/10

Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever. 1) the moment you open the door, theres a very bad and foul smell in the whole room 2) room and toilet was very dirty. We can find cockroaches in the toilet. 3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet. 4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly. 5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights. complained to expedia and they performed partial refund.

6/10

Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.

4/10

Nice friendly staff but old facilities, not very clean.