Is Hanoi Cozy House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Cozy House?

This property doesn't offer parking.

What time is check-in at Hanoi Cozy House?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Cozy House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hanoi Cozy House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 22 minutes.

Hanoi Cozy House Reviews, Deals & Photos 2025

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Hanoi Cozy House. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

Visit our Hanoi travel guide

4/10 Poor

Choon Ki

2 June 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2020

6/10 Okay

Verified traveler

10 May 2020

Liked: Staff & service

Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.

Stayed 5 nights in Nov 2019

8/10 Good

Verify

2 March 2020

Liked: Staff & service, amenities, property conditions & facilities

Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.

Stayed 3 nights in Feb 2020

2/10 Terrible

Bryan

14 February 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

29 January 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.

Stayed 4 nights in Jan 2020

10/10 Excellent

Hmong, チェンマイ

17 January 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎

Stayed 3 nights in Jan 2020

6/10 Okay

David

6 January 2020

Disliked: Property conditions & facilities

Stayed 4 nights in Dec 2019

6/10 Okay

Jerry, Berlin

15 December 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

12 September 2019

Liked: Staff & service

Disliked: Cleanliness

サービスは良かったんだけどゴキブリが出ました。

Stayed 2 nights in Sep 2019

10/10 Excellent

Tára

29 August 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, very clean, amazing staff.

The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

10 July 2019

Liked: Staff & service, property conditions & facilities

Stayed 2 nights in Jul 2019

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