"Everything was HORRIBLE. I specifically asked for a non-smoking room, but the room they gave me smelled heavily of cigarettes. There was a burnt crack pipe on the floor, cigarette burn holes in the bed, and the overall condition was unacceptable. I asked to be switched to another room, and while they did move me, the second room had a random man’s dirty clothes left inside. I asked for the room to be cleaned and for the sheets to be changed, but they never changed them becauseI ended up doing...

"The front desk person was not there upon arrival, we had to call out in the lobby as there's no bell inside and after ringing exterior bell we realized it doesn't seem to be working. After calling out a few times the young lady appeared from back room looking as if we had awoken her. She did not greet us and actually spoke very little to us we had to ask her to direct us to location of room only to have her point in general direction and say over there. The room smelled terrible, I would have...