"Room is clean. Staff is helpful"

"We are familiar with motels and so we knew what to expect. Or so we thought. This was seriously a series of unfortunate events. Both the rooms and the lobby/check in area reeked of a strong urine smell. We were asked to give a cash deposit per room. We wad to “pass” a room inspection in order to get it back (we had presented a credit card). The mattresses slipped, due to the base’s material. The pillows were less than 12 inches in length and were missing stuffing. Roaches and mosquitoes were in...

"Needed to switch rooms because the original was not clean."