"The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again."

"Room 930 is very worn and in need of maintenance. The bathroom vanity is heavily worn, and the exposed wood should be refinished, painted, or stained to improve the appearance. Tiled shower had black spots in the corners. The carpet and chair also showed significant wear, making the room feel dated and uninviting. The ceiling vents had noticeable dust buildup, which contributed to throat irritation during our stay. In addition, the TV was quite small and offered only basic channels. We were...