"The hotel is very well located in Downtown Norfolk, making it convenient for restaurants, attractions, and exploring the area. The property could benefit from some renovations and updates. The customer service staff were friendly and courteous; however, they were unable to resolve an issue involving a supposed double check-in that appeared in their system when there was actually only one stay. Overall, it was a good experience, and I would consider staying here again for a couple of nights...

"Room could have been upgraded, tub had rust stain, Felt a little stuffy and stuffy smell. Staff was excellent. Bar served no frozen drinks. Food serving hours too short."