6/10 مقبول
Colleen
١٧ أبريل ٢٠٢٦
عناصر نالت الإعجاب: العاملون ومستوى الخدمة وحالة المنشأة ومرافقها
Very disappointed that there was not free coffee in lobby.They had a Starbucks machine which was amazing, but at some point they ran out of milk. I stayed for 7 nights. I had multiple issues with my stay mostly with housekeeping not cleaning my room on my first and second nights. My room was also very dark. Several lamps did not work or did not light sufficiently. There were ants and hair in my shower when I checked in where it remained for 3 days before I finally removed it. I was compensated with 3 breakfasts at the in house restaurant. Also, too many employees on cell phones while working.
On a positive note, the reception staff was amazing! Art and the older lady that wore a mask are the glue that holds that place together!
The cook in the kitchen, I see you and you are doing a wonderful job. The food was amazing.
The guy doing the cleaning in the lobby. You take pride in your work and it shows.
Colleen
أقام 5 ليالٍ في شهر أبريل عام 2026