"Hotel was in an ideal location to explore Tower Of London area, right beside Tower Hill tube station. Loved the rooftop bar and the social area downstairs. Plenty of amenities in room including a good hairdryer. We paid more for a higher floor which worked out well. Would stay again"

"This should have been a great stay but sadly it wasn’t. Only one lift was working for a start and when I got to my room I was unable to get in. I returned to the front desk to be told that I needed to push the door very hard to get it open. Should it be necessary to shoulder a hotel door to open it? The blinds were a nightmare. I woke early and they jammed when I tried to open them. Reception said there were no maintenance staff in but offered me a free breakfast. Better than nothing I guess. I...

"All very good- would have liked to have a kettle in the room"