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"staff were always available but never intrusive. They made the experience feel effortless, whether I was checking in, asking for extra pillows, or getting local recommendations."

"Housekeeping did an excellent job. I could tell the room had been thoroughly cleaned and not just tidied up. The small details were taken care of."

"bed was wide enough that I didn’t feel cramped, and the mattress was firm enough to support a good night’s sleep without causing discomfort"

"Hotel was lovely and I’d stay there again. What was slightly strange is the hotel is in two parts and this meant leaving the building to go for breakfast in the morning."

"Lovely modern hotel, nicely located between old town centre and the main railway station."

"Thank you to the staff for making us feel at home. Your kindness, care, and hospitality meant so much to us. We truly appreciated the warmth and comfort you provided."

"Lovely, very chilled hotel. Nice spa area, very comfortable bed and room, great breakfast. "

"My room and the hotel itself were exceptionally clean. From the moment my business partner and I checked in, the clerk made us feel welcome and was willing to go beyond what was required to help us and see to our comfort. I liked the set-up of the fully-operational bar behind the counter that served as the check-in (etc.) desk. I have never encountered this idea before, but it really worked well. It was easy and convenient to go to the bar and order a beer, glass of wine, mixed drink, or water (etc) then find a seat in the extensive table-seating area on that floor, steps away. There were free espresso/capuccino machines at our disposal 24 hours, and these were great and convenient too. The breakfast (for an economy hotel) was very, very good, plentiful, lots of choices, both hot and cold. We stayed two nights and it was our favorite place to come back to and relax after a busy day. I would stay there again with pleasure. "

"Great location, opposite Münster Haupbahnhof. The room looked like it had recently been decorated and it was done to a good standard. My only criticisms are that the pillows were so soft they affected both mine and my husband's sleep, and that there was no way to stop the maid coming in. We'd rather not have had the maid come in daily. Other than that the room was very good, location ideal and the staff were friendly and helpful. "