Find all hotels by Independent in Hambleton

"Was slightly upset on afew things such as read they had wheelchair accessible parking for 6 i think but had no disabled bays cars parked in free for all had to leave keys at reception incase needed to be moved. Also said step free entrance which was also not the case and struggled to get to entrance for how cars were parked. Bed seemed like a small double which was rock hard next morning stripped the bed as we always do and wish hadnt when we see the state of the covers.and flooring very uneven. Guess we just picked up on things for disabled so may not be an issue for non disableds."

"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"The air conditioning was effective, The room was spotless. Definitely stay there again "

"Very satisfactory "

"2nd time we have stayed really enjoyed it, no issues whatsoever, staff are very friendly, Reception Restaurant, ect: The room maids, work very hard indeed, it is really hard work and deserve every single penny they earn."

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"

"Good "

"An older hotel but well maintained. Excellent staff. Would recommend it."

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "