"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"The room was TINY, but the staff was wonderful, the room was clean and quiet, and the beds were comfortable."

"Great hotel, stayed several times and always enjoyed it."

"The hotel was very beautiful and clean"

"It's the perfect location right in the hard of the city. Walking distance to time square, a block from the subway to get to the airport one straight shot."

"First of all, the location is right on Times Square. I loved it, and was in high floor so no noise from the street. Second, the hotel is surrounded by taller buildings, which makes their "city view" option to be on paper only, and that is one of the most disappointing thing about it. The room is cleaned daily, but the sheets were changed only upon request. Third - the scent: the room CONSTANTLY smells like menthol. It is the same smell for their cleaning products or the air fresheners, the soaps...

"Amazing day I enjoyed it definitely will be rebooking again. Room was clean. Bathroom was amazing. Everything worked properly. The staff was wonderful professional great mannerism very helpful. The area was beautiful very close to everything that you would wanna do while you’re in New York City close to everything everybody’s helpful and nice it was just a wonderful stay. I recommended that anybody coming to New York City."