"We stayed for 2 nights, thoroughly enjoyed it"

"Great Scottish breakfast - wth haggis, black pudding and runny poached egg - tick. Staff great - most engaging. Impressively clean premises. Decor gorgeous. All new & revamped last Aug - pristine. Excellent choice of stay over/venue."

"One of the worst hotels I've ever booked. We received check in instructions via email while we were on our flight to Edinburgh. Upon arrival we had no idea how to get into the building. We tried calling with no success (although this was probably user error given I've never tried calling an international number). Other guests finally came out, let us into the building and told us to check our email for the checkin instructions. We were in a room on the 2nd floor and had to lug our bags up 4 or...