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"Staff, and particularly the concierge, were very friendly and helpful. Our room needed some repairs. The AC thermostat was such that the AC was either on or off but we couldn't set it at a particular temperate so we had to get up in the middle of the night to shut off the AC when it got too cold. The shutter was missing on the top half moon section of the window so we couldn't get the room dark enough for sleeping. The ironing board was broken But the staff did replace it quickly. Overall we...