رحلات استجمام في غيريرو نيغرو من SAR 7,470

After a VERY LONG flight/day of travel, we checked in and our room was in total chaos! It looked like someone had moved the entire room around. Furniture was all in the middle of room & dirty. We call the front desk, they come, they ask if we had done it. We say no, this was how we found it. They ask us to go to Front desk for new room. We go to front desk, the guy is annoyed also accused us moving the furniture around. It was about 10:00-11:00pm, we were tired and just wanted sleep. Very disappointed. Finally get a run, but tell us next day we have to check out of room, since it was king and we paid for a queen, so we had to be inconvenienced AGAIN.

NOS ENCANTÓ EL HOTEL, MUY ATENTOS, SUPER LIMPIO. CELEBRAMOS AQUI NUESTRO HONEYMOON, NOS DEJARON UN DETALLE EN NUESTRA HABITACIÓN X DICHO MOTIVO Y NOS HICIERON SENTIR ESPECIALES , LA PASAMOS ESPECTACULAR. UN SITIO MUY ESPECIAL PARA NOSOTROS. VOLVEMOS PARA CELEBRAR NUESTRO ANIVERSARIO CON USTEDES Y EN NUESTRA CIUDAD FAVORITA, NY..😍

Very dated. The showers are horrendous. The worst thing and importnat to know is that you will be charged $5 per bag, to hold your bags. Never in all my hotels stays all over the world have I encountered this.