Find all hotels by Barcelo in Guatiza from SAR 649

"Great hotel but needs to treat all its customers fairly. Charging 40 Euros / day for a sunbed cushion (albeit bundled with food & drinks) is a poor way to treat customers !! Staff were very friendly but when we checked in, we were left to find our rooms (5 minute walk away with 3 flights of stairs) with our luggage by ourselves. A bit disappointing "

"The most warm and welcome check in I have ever experienced the staff could not be more helpful absolutely fantastic thankyou it made my stay so much better would highly recommend this hotel to anyone ! Great location great beach bars and so many restaurants near by 10/10 "

"From the moment I entered it the folks behind the desk were very helpful and courteous.ln particular Geronimo was very helpful but indeed all the staff did everything they could to make my stay pleasant and enjoyable. The buffet breakfast was excellent and the room were cleaned daily. I would highly recommend THB Flora"

"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"

"Clean room, food choice wasn’t great, spa is an extra add on. Great facial and massage "

"Little noisy otherwise well centre "

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "

"Stinking Room wasn’t cleaned once. Bed sheets not changed "

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "