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voco Guadalajara Neruda by IHG

4.0 star property
Hotel with a restaurant, near Punto Sao Paulo Shopping Center

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Photo gallery for voco Guadalajara Neruda by IHG

Lobby
Restaurant
Bar (on property)
Property entrance
Interior detail
Located near the historic Basilica de Zapopan, voco Guadalajara Neruda, an IHG Hotel offers a blend of upscale comfort and modern amenities. Guests can stay active with free bicycle rentals and a 24-hour gym or explore the nearby Andares Shopping Center while staying connected with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym
  • Breakfast available
  • Parking available
The current price is SAR 449
SAR 539 total
includes taxes & fees
15 Sep - 16 Sep

Room options

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Tonight

Sep 3 - Sep 4
Check availability for tonight Sep 3 - Sep 4

Tomorrow

Sep 4 - Sep 5
Check availability for tomorrow Sep 4 - Sep 5
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, 1,018 reviews
The price is SAR 296
SAR 355 total
includes taxes & fees
8 Sep - 9 Sep
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About the neighborhood

Located in Providencia, a neighborhood in Guadalajara, voco Guadalajara Neruda by IHG is near the airport and near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Punto Sao Paulo Shopping Center and Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Telmex Auditorium or Akron Stadium.
Visit our Guadalajara travel guideOpens in a new window
Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630

What's nearby

  • Punto Sao Paulo Shopping Center - 14 min walk - 1.2 km
  • US Consulate General Guadalajara - 3 min drive - 2.3 km
  • Andares Shopping Center - 4 min drive - 3.8 km
  • Minerva Roundabout - 5 min drive - 3.5 km
  • Basilica de Zapopan - 5 min drive - 3.1 km

Getting around

  • Division del Norte Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Somaru - ‬3 min walk
  • ‪Bombona2828 - ‬1 min drive
  • ‪Mascusia Provi - ‬1 min walk
  • ‪Palominos Guadalajara - ‬1 min walk
  • ‪Santa Clara Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

Upscale hotel near Punto Sao Paulo Shopping Center
Located close to US Consulate General Guadalajara and Minerva Roundabout, voco Guadalajara Neruda by IHG provides a coffee shop/cafe, car rentals on site, and a bar. Be sure to enjoy a meal at Querida Luna, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a conference center.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a free shopping center shuttle, and self parking (surcharge)
  • An electric car charging station, a water dispenser, and smoke-free premises
  • Meeting rooms, a banquet hall, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free stocked minibars and free WiFi.
Extra amenities include:
  • Changing tables and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 50-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 m
  • Free shopping center shuttle
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center (980 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

Is voco Guadalajara Neruda by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 600 per pet, per stay. Service animals are exempt from fees.

How much is parking at voco Guadalajara Neruda by IHG?

Self parking is available for MXN 80 per day.

What time is check-in at voco Guadalajara Neruda by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at voco Guadalajara Neruda by IHG?

Check-out is at noon.

Where is voco Guadalajara Neruda by IHG located?

Located in Providencia, this hotel is 0.7 mi (1.2 km) from Punto Sao Paulo Shopping Center and within 3 mi (5 km) of US Consulate General Guadalajara and Basilica de Zapopan. Minerva Roundabout and Andares Shopping Center are also within 3 mi (5 km).

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voco Guadalajara Neruda by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 335 reviews
Rating 8 - Good. 40 out of 335 reviews
Rating 6 - Okay. 8 out of 335 reviews
Rating 4 - Poor. 2 out of 335 reviews
Rating 2 - Terrible. 7 out of 335 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, everything close, beautiful view
Stayed 2 nights in Jul 2025

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Loved the staff. Will go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great views! Great food!
Stayed 3 nights in May 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Jul 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful. They always helped with a smile on their face they didnt act like we were being annoying or had attitude, which is not the norm, unfortunately.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in May 2025

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

6/10 Okay

Yoomin

Liked: Staff & service
property conditions not good
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean property at a reasonable price point. Great staff and service.
Stayed 4 nights in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with many great dining options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service!
Stayed 4 nights in Feb 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiden gem! Great hotel. I am planning on booking here again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax close to alot of places
Stayed 4 nights in Nov 2024

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel to anyone. Definitely staying here again
Stayed 7 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in the providencia area of Guadalajara. The room was decent size and we had balcony with a nice view of the city. Staff were very friendly and accommodating to include allowing us to do early check in with no fee. Lots of restaurants and shops nearby. Safe neighborhood with lots ro do. Not far from bosque los colmos if you would like to take a nice jog or walk in during your stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barragan

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved my stay at this hotel! The place was *so cute and incredibly clean*—it felt welcoming the moment I walked in. The area around the hotel felt very safe, which made it easy to relax and explore without any worries. The staff were truly outstanding: super friendly, helpful, and always ready with a smile. It made such a difference in the overall experience. One of the highlights was the on-site restaurant. The food was delicious, and the view of the city from the dining area was simply stunning. The restaurant staff were just as friendly and attentive as the rest of the team. Highly recommend staying here if you're looking for a charming, safe, and enjoyable experience with top-notch service!
Stayed 1 night in May 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful experience. I highly recommend this hotel for staying. Great staff team. A tremendous customer service. More than 5 stars!!
Stayed 2 nights in Feb 2025

10/10 Excellent

BIANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The restaurant food was amazing. Great views, smelled clean. Parking garage if needed. Rooftop and gym have great views as well. We loved it. Highly recommend it. I will definitely come back.
Stayed 3 nights in Feb 2025

10/10 Excellent

JORGE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente 👌
Stayed 2 nights in Dec 2024