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Suites Chapultepec

3.0 star property
Central Guadalajara hotel connected to the convention center, a quick walk to Templo Expiatorio del Santisimo Sacramento

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Photo gallery for Suites Chapultepec

Terrace/patio
Deluxe Room | Living area | 32-inch flat-screen TV with cable channels, TV
Front of property
View from property
Coffee shop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Private kitchenette

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Calle Frias No. 152, Esquina con Juan Manuel, Guadalajara, JAL, 44600

What's nearby

  • Avienda Chapultepec - 10 min walk - 0.9 km
  • Guadalajara Cathedral - 19 min walk - 1.6 km
  • Plaza de Armas - 19 min walk - 1.6 km
  • Applicant Service Center - 2 min drive - 1.6 km
  • US Consulate General Guadalajara - 5 min drive - 5.0 km

Getting around

  • Juarez Station - 11 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

Restaurants

  • ‪Rin Tintin Café - ‬2 min walk
  • ‪Taqueria Cristian - ‬2 min walk
  • ‪Cafe y Baguettes - ‬2 min walk
  • ‪Pizzeria D'Santos Lucattero - ‬2 min walk
  • ‪Chocolate Garage - ‬2 min walk

About this property

Suites Chapultepec

Hotel near Guadalajara Cathedral
Located close to Templo Expiatorio del Santisimo Sacramento and Plaza de Armas, Suites Chapultepec provides a rooftop terrace and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, a front-desk safe, and smoke-free premises
  • Concierge services, an elevator, and a 24-hour front desk
Room features
All guestrooms at Suites Chapultepec include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, French, Spanish, Turkish

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Hotel Emperador Centro Guadalajara y Remodelado

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
8.4 out of 10, Very Good, 735 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Suites Chapultepec Hotel Guadalajara
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec Hotel Guadalajara

Frequently asked questions

Is Suites Chapultepec pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Chapultepec?

This hotel doesn't offer parking.

What time is check-in at Suites Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Suites Chapultepec?

Check-out is at noon.

Where is Suites Chapultepec located?

Located in Santa Teresita, this hotel is within 1 mi (2 km) of Templo Expiatorio del Santisimo Sacramento, Guadalajara Cathedral, and Plaza de Armas. US Consulate General Guadalajara is 2.9 mi (4.6 km) away. Juarez Station is 11 minutes by foot and Refugio Station is 12 minutes.

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Suites Chapultepec Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 87 out of 188 reviews
Rating 8 - Good. 58 out of 188 reviews
Rating 6 - Okay. 22 out of 188 reviews
Rating 4 - Poor. 9 out of 188 reviews
Rating 2 - Terrible. 12 out of 188 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it's convenient, it's clean and was a quiet place.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.
Stayed 2 nights in Nov 2022

4/10 Poor

Raymundo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and drug users roaming around. The only good thing about this hotel is that the AC worked good.
Stayed 5 nights in Jul 2022

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!
Stayed 2 nights in Nov 2022

10/10 Excellent

jorge josue

Liked: Cleanliness, property conditions & facilities
Me gusta porque esta cerca de la zona centro y de buenos lugares para ir a comer. Te puedes mover fácilmente en bici .
Stayed 2 nights in Feb 2025

4/10 Poor

JAIME RAUL

Disliked: Cleanliness

10/10 Excellent

Mauricio

Stayed 1 night in Nov 2024

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación es muy pequeña no tienes espacio para nada y el baño con mucho ongo de que no hay una limpieza adecuada.
Stayed 6 nights in Nov 2024

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un horror este hotel, tienen las tuberías podridas y te quedas sin agua, te dan 5 litros de agua en una cubeta para que te bañes y la administres. Además son mentirosos, te prometen dar solución y lo único que te dan son otros 5 litros de agua. Y la habitación no tiene lo que promete. Nunca volvería ahí ni porque me regalaran noches de cortesía. !!!!
Stayed 14 nights in Oct 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable en recepcion
Stayed 2 nights in Oct 2024

8/10 Good

Gi Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexis Raziel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar agradable, de tener la oportunidad de volver nos quedaríamos en ese hotel, el personal excelente.
Stayed 9 nights in Sep 2024

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

miguel angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

César

Stayed 1 night in Aug 2024

8/10 Good

Gloria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendable para llegar a descansar
Stayed 2 nights in Apr 2024

6/10 Okay

Lalo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Apr 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and close to downtown

10/10 Excellent

jaquelin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para una noche, solo las camas muy duras.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dulce steffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024