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Krystal Urban Guadalajara

3.5 star property
Hotel with free parking, near Minerva Roundabout

Choose dates to view prices

Photo gallery for Krystal Urban Guadalajara

Property entrance
Lobby sitting area
Lobby sitting area
Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is SAR 291
SAR 350 total
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

7.8 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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SAR 324 total
includes taxes & fees
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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Minerva Roundabout - 10 min walk - 0.9 km
  • US Consulate General Guadalajara - 3 min drive - 3.1 km
  • Expo Guadalajara - 4 min drive - 3.5 km
  • Guadalajara Cathedral - 5 min drive - 4.2 km
  • Andares Shopping Center - 7 min drive - 5.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Super Salads - ‬1 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Chili's - ‬3 min walk
  • ‪Vancouver Wings Minerva - ‬1 min walk
  • ‪La Vaca de Troya - ‬3 min walk

About this property

Krystal Urban Guadalajara

Hotel near Minerva Roundabout
Located close to US Consulate General Guadalajara and Expo Guadalajara, Krystal Urban Guadalajara provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a banquet hall
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Urban Guadalajara?

Self parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is 0.9 mi (1.5 km) from Minerva Roundabout and within 3 mi (5 km) of US Consulate General Guadalajara and Expo Guadalajara. Guadalajara Cathedral and Guadalajara Country Club are also within 3 mi (5 km).

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Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 951 out of 1414 reviews
Rating 8 - Good. 279 out of 1414 reviews
Rating 6 - Okay. 105 out of 1414 reviews
Rating 4 - Poor. 38 out of 1414 reviews
Rating 2 - Terrible. 41 out of 1414 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i really enoyed our stay in this Hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Loida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice clean , comfortable rooms, great food options, close to interesting places.
Stayed 3 nights in Apr 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, clean room, plenty of tasty food choices nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Norma Pozos

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Kristal offers clean, comfortable rooms, professional service, and a great location. The staff was friendly and efficient, and the overall atmosphere was welcoming. Highly recommended for both business and leisure stays.
Stayed 7 nights in May 2025

10/10 Excellent

Carlos Julian

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Jun 2025

8/10 Good

Anilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location safety and friendly service however kitchen after hours has horrible service.
Stayed 4 nights in Jun 2025

6/10 Okay

Juan

Disliked: Amenities, property conditions & facilities
Very convenient location, however our room was not the best for our selection, it needs some updates and/or repairs in floor and bathroom and shower
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

8/10 Good

Sorna Kumari

Liked: Cleanliness, staff & service, property conditions & facilities
I did feel the facilities included are not up to the mark for a 4 star hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located
Stayed 8 nights in Apr 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Very proffessional and courteous in addition to the precious, spacious and cleanliness.
Stayed 3 nights in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 recommend
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and we got a balcony in our junior suite
Stayed 1 night in Feb 2025

4/10 Poor

Dean

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are not friendly, no smiles when you have questions at the reception. The lobby floors dirty, seats are have lots of stains, elevators are dirty, mezzanine is very smelly, hallways to my room are dirty and lots of stains. Restaurant staff are not friendly. The hotel has a Starbucks but hardly have anything, no cups, no soy milk and they literally told me to go to another Starbucks. I say this hotel overall 3 stars, maybe 2.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alvaro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nites and had a good time no issues staff was very helpful and very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were excellent and I got a junior suite with a nice view! The staff were so professional and helpful. I would come back to this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and many restaurants close by. Recommended!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I, stayed at this beautiful hotel for 4 nights and we absolutely loved it! People are so friendly and attentive. The area is great and a lot of places are within walkable distance. I highly recommend this place!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location !! The best !
Stayed 11 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed.
Stayed 1 night in Mar 2025