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Hotel Castilla y León

2.5 star property
Central hotel with free parking connected to a shopping center in Guadalajara

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Photo gallery for Hotel Castilla y León

Exterior detail
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Interior detail
Shower, free toiletries, towels
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
TV
Pillowtop bed
Blackout drapes/curtains
Portable fan
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
TV
Pillowtop bed
Blackout drapes/curtains
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 5 min walk - 0.5 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Degollado Theater - 9 min walk - 0.8 km
  • Avienda Chapultepec - 3 min drive - 2.3 km
  • Applicant Service Center - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 6 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬2 min walk
  • ‪Café la Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Karnes Asadas - ‬1 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk

About this property

Hotel Castilla y León

Hotel near Guadalajara Cathedral
Hotel Castilla y León provides conference space and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Express check-out, luggage storage, and a front-desk safe
  • Tour/ticket assistance, meeting rooms, and smoke-free premises
Room features
All 70 rooms include comforts such as separate sitting areas, as well as thoughtful touches like safes and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Separate sitting areas and daily housekeeping

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

Is Hotel Castilla y León pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castilla y León?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Castilla y León?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Castilla y León?

Check-out is at 1 PM.

Where is Hotel Castilla y León located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Guadalajara Plaza and Guadalajara Cathedral. Corona Market and Biblioteca Iberoamericana Octavio Paz are also within 5 minutes. Plaza Universidad Station is 6 minutes by foot and Juarez Station is 10 minutes.

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Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Deteriorado

Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

MILAGROS J

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

8/10 Good

Leticia

Liked: Cleanliness, staff & service

Oportuno

La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020

10/10 Excellent

ROSALBA, AGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020

6/10 Okay

Rosendo

Liked: Cleanliness

Problemas con el check in

Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Rodrigo andres

Stayed 1 night in Mar 2020

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020

6/10 Okay

Valeria

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020

8/10 Good

Robert, Ajijic, Mexico

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020

10/10 Excellent

Jahir Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Disliked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020

8/10 Good

EVC, Epazoyucan, Hago.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019