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Hotel Alcazar

3.5 star property
Boardwalk/promenade hotel with free valet parking and a 24-hour front desk

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Photo gallery for Hotel Alcazar

Superior Double Room | 1 bedroom, in-room safe, desk, soundproofing
Reception
Terrace/patio
Front of property
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is SAR 104
SAR 125 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Lanai
Soundproofed
Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Interior

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Revolucion 6, Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 9 min walk - 0.8 km
  • Degollado Theater - 9 min walk - 0.8 km
  • Teatro Diana - 10 min walk - 0.9 km
  • Hospicio Cabanas - 14 min walk - 1.2 km
  • Avienda Chapultepec - 4 min drive - 3.1 km

Getting around

  • Plaza Universidad Station - 9 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 29 min drive

Restaurants

  • ‪Tortas Ahogadas el Guerito - ‬5 min walk
  • ‪Los Faroles - ‬4 min walk
  • ‪Restaurant Nuevo León - ‬2 min walk
  • ‪La Precopa Bar - ‬3 min walk
  • ‪Carnitas San Francisco - ‬3 min walk

About this property

Hotel Alcazar

Hotel near Guadalajara Cathedral
Hotel Alcazar provides a terrace and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking and valet parking
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Luggage storage, free newspapers, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alcazar include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Alcazar Guadalajara
Hotel Alcazar Guadalajara
Hotel Alcazar Hotel
Hotel Alcazar Guadalajara
Hotel Alcazar Hotel Guadalajara

Frequently asked questions

Is Hotel Alcazar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alcazar?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Alcazar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alcazar?

Check-out is at noon.

Where is Hotel Alcazar located?

Located in Downtown Guadalajara, this hotel is within a 10-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Palacio de Gobierno are also within 10 minutes. Plaza Universidad Station is 9 minutes by foot and San Juan de Dios Station is 9 minutes.

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Hotel Alcazar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 992 reviews
Rating 8 - Good. 294 out of 992 reviews
Rating 6 - Okay. 116 out of 992 reviews
Rating 4 - Poor. 41 out of 992 reviews
Rating 2 - Terrible. 29 out of 992 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

2/10 Terrible

Enrique Tellez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around is dangerous.
Stayed 6 nights in Apr 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very helpful and friendly staff, great for a weekend stay

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, perfect location, Staff..
Stayed 4 nights in Feb 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff! Location was perfect for exploring centro historico.
Stayed 7 nights in Nov 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN ROOMS
Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

We really enjoyed our stay it was a nice hotel and a great location. You are able to walk to the downtown area for shopping or eating. We would definitely stay there again.
Stayed 8 nights in Jun 2023

8/10 Good

GILDARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice, enough to relax
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

A great hotel in downtown Guadalajara, right next to a train line and very near old downtown. A modern hotel, clean and friendly. Wonderful to relax in after a day out walking.
Stayed 2 nights in Dec 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location to stay in the heart of the city. 4.9/ 5 stars If hotel had mini fridge in rooms, that would be great.
Stayed 10 nights in Jun 2023

8/10 Good

GILDARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking space
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ample room, nice flooring, excellent working bathroom, open spaces outside rooms, friendly staff and employees. And my room had a balcony with great view, Hotel Alcázar Is much better than hotels that cost a lot more!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lidya Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 5 nights in Mar 2024

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Clean but busy area.
Stayed 1 night in Jun 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Close

Good hotel within walking distance of major attractions. Very comfortable. Very friendly staff. Does not have a restaurant but very close to many food options.
Stayed 4 nights in Nov 2023

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities

Ok for quick stay

Room was good size, nothing fancy. Location is very high traffic, very loud at night. Staff was nice but not very responsive when making requests for extra towels or toilet paper.
Stayed 2 nights in Mar 2024

2/10 Terrible

Gisselle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for a total 2 days and had our reservation for 5 nights. I ended up leaving the second day. We got our phones stollen. Reception did not do anything to help. The bathroom was dirty. I do not recommend staying here. Another guy who stayed there got his suitcases stollen along with his phone.
Stayed 4 nights in Nov 2024

10/10 Excellent

Oscar

Todo súper lindo 👌excelente todo súper recomendable
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía…!!!
Stayed 1 night in May 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia…!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Reserve por esta plataforma EXPEDIA y pague en el hotel Alcazar de Guadalajara Jalisco 2 noches a saber sabado 26 y salida el lunes 28 de abril y deje el hotel por problemas de salud el domingo 27 a las 8:00a.m. por lo cual pedi reembolso, El señor encargado en ese turno despues de constatar mi cara muy inchada me solicito un número de tarjeta de débito asegurandome recibirlo en 48 horas, ademas me dijo que no era necesario informar a la plataforma EXPEDIA porque mi pago fue en efectivo y al mismo hotel, tan solo llenar un formulario explicando mi situacion de salud y con eso era suficiente para que el departamento de finanzas del hotel me lo hiciera efectivo. Hoy jueves 1 de mayo al no ver reflejado tal deposito, llame y me dicen que tube que haber informado a la plataforma para que de ellos tambien recibir el reembolso y poder trasladarmelo...que ya nada se puede hacer. Me molesta el engaño y por eso denuncio indignado mi inconformidad y enojo, además preguntando, ¿realmente nada se puede hacer?. Quedo a sus ordenes.
Stayed 2 nights in Apr 2025

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La estancia muy bien, solo tuvimos el problema que en el restaurante solo estaba una persona atendiendo, estuvimos unos 20 minutos y no nos tomó la orden, al momento de comentarle, muy grosera y los de recepción no tomaron en cuenta nuestros comentarios.

10/10 Excellent

Maria

Stayed 2 nights in Apr 2025

10/10 Excellent

Yohana

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

luis armando

Mucho ruido por la noche
Stayed 2 nights in Mar 2025