"Spa facilities not available during my stay which were only made clear after I had booked a non-refundable room. (The hotel refused to allow me to cancel). When this was discussed at reception the on-duty manager just said that as it was temporarily unavailable (for several months it seems) that they would not change the advert which i still do not understand why in the description that cannot be made clear. The hotel room given was above the hotel restaurant with music so loud I could not...