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"Staff were extremely friendly and nice. Rooms were good size and clean. "

"Super close to the main station. Clean and excellent features in the room. "

"This was in the airport. You don’t even have to go outside. It was easy and welcoming. Convenient. The breakfast was nice and the people who worked it were kind and had customer service skills. I don’t always see that anymore, so I was very happy. "

"Super respectful staff and cleanliness is good."

"Cheap city centre hotel so not expecting the Ritz. Rooms could do with a bit of tlc and lighting is horrible."

"Nothing quite unique , but nice n quiet clean n easy access to bar/ restaurant/elevator Didn’t like walkway to train with kids , and nobody seemed to help with train knowledge or train stops we got lost "

"This hotel is really good if you don’t want to stay in the centre of Zürich as the tram is only a few minutes walk away no 3 takes you to the main station and no 2 takes you down to the lake. Within the hotel very nice clean public areas and our room was very comfortable with air conditioning. Bed linen was very good quality and all staff were very polite and helpful "

"Great location, friendly staff, very comfortable hotel in the heart of the Old Town."

"This is our second time to stay in CitizenM, Zürich. This tells you how much we like the hotel."