"The staff were absolutely lovely and helped me navigate bus/train routes, were responsive. the restaurant staff were very lovely. located very close to the bus station and can easily walk to downtown. very quiet. if I find myself in Haarlem again, would love it."

"The staff make this hotel wonderful. The reception staff are friendly, professional and extremely helpful. Sandra who cooks our breakfast is a real gem. The 24 hour complimentary bar and lounge area makes a lovely stay as it is easy to relax in between excursions. We always have a room overlooking the canals and it is lovely to sit and watch the world go by."