"The only reason I gave the hotel 4 stars is because of the noise from the elevators. To their credit, we were immediately moved and upgraded to a suite away from the constant noise of the elevators. If you are a light sleeper keep this in mind when booking. We cannot say more about the staff and the location of the hotel itself. The staff was friendly, helpful, and very accommodating. The location is perfect for exploring Madrid."

"Hotel muy cómodo y bien ubicado en Madrid"