"The hotel charged a $90 euro deposit fee which we were told would be refunded back to the credit card upon check-out after 3-4 days. Normally hotels only take your credit card info but do not run a charge amount for a deposit, and we had already prepaid the entire hotel stay amount. We have yet to receive back the $90 euro deposit amount, 2.5 weeks later. Hotel has not responded to messages sent, and the platform we booked the hotel has also been trying to contact the hotel on our behalf for...
"The hotel charged a $90 euro deposit fee which we were told would be refunded back to the credit card upon check-out after 3-4 days. Normally hotels only take your credit card info but do not run a charge amount for a deposit, and we had already prepaid the entire hotel stay amount. We have yet to receive back the $90 euro deposit amount, 2.5 weeks later. Hotel has not responded to messages sent, and the platform we booked the hotel has also been trying to contact the hotel on our behalf for...
Macy