4/10 Poor
DWAYNE
17 Jum. I, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is about 9 mins away from the airport. It is located near places to eat and shop. The breakfast is great and the staff pleasant. The downside to this hotel is when in the room, their TV was not powering on with the remote. The maintenance guy came and got it working, but the screen had 1/3 of the viewing area black and not viewable. If you check other reviews this seems to be a common issue. They had two water outages also. This affected flushing, and timing on use of shower or sink. They were not able to replace the tv nor change the room due to occupancy and since I went through Expedia, not able to offer any compensation, although their front desk clerk said he would lower the rate to $80. I was also informed that when I arrived I could obtain the shuttle. But wasn't informed that the shuttle stopped at 10. Later told 11, but even though I called at 11, they said it stopped. So out of pocket $21 for a cab. (Uber would have been $37. Plan accordingly, check tv when you enter the room, otherwise its a good location and breafast is hearty and hot selections. Turkey sausage for us non-pork eaters was a nice option.
DWAYNE
Stayed 2 nights in May 2024