"We come to Fort Collins often and after our first stay here, we will be back! The room was clean and comfortable, very spacious which is nice for our little one to play. The breakfast bar was great with several options. The hot tub and sauna were a plus!"

"The front desk clerk Jeremiah seemed to not really care about my concerns. I arrived promptly at 3 PM, just in case there were any issues with the room. I have had a few bad experiences at Best Western properties. I wanted to give Best Western another chance. The room I paid for was a king, upon arrival at the door to my room, I heard the people next door speaking loudly and TV was loud. I wanted a nice quiet place to stay. I went back down to ask for a different room assignment. Jeremiah told...

"We were not informed until the day before that the property was being remodeled. there was no pool available. We were told there would be breakfast - fruit, granola bars, coffee was all that was provided because, no kitchen. I had to go to the lobby to get hot water to make my tea...there was no chair in our room - they were "on order" which did not help us. The toilet clogged twice - fixed quickly, fortunately. But we were offered the use of the lobby facilities while waiting. The staff had few...

"Nice staff and always willing to help"