Find all hotels by Preferred in Great Lakes from SAR 547

"First I want to thank everyone that worked at this property. They were professional, friendly and always went above and beyond for me. This hotel is centrally located downtown. You will definitely get what’s expected when staying in this type of location. The hotel is well kept and the staff was amazing. What really set the tone for me was I was checking out waiting for my Lyft driver to arrive and so many homeless people were coming up to me and my friend at 4:30 in the morning going to the airport. One of the staff members came out made himself visible and I didn’t even notice because I was so frustrated with the Lyft driver that couldn’t find me. He waited with us until the driver got to the hotel helped load my luggage into the car and made sure we safe leaving the hotel. I thought that was amazing because he didn’t have to but he did. I want to say thank you that gentleman and the staff at this property for helping make my stay safe and friendly. "

"Beautiful property with tons of character in the heart of downtown Toronto. "

"This is second time different location I live in CitizenM hotel. "

"I enjoyed the swimming pool and price rate is very affordable "

"Since last year there has been lots of maintenance upgrades. However some of the exterior on the porches needs new wood and painting. Some wood was deteriorated and it could be termites. Otherwise the updates and freshening were good."

"Excellent location for traveller arriving by public transport, only 4 subway stops from Union Station, then a 1 minute walk to the Hotel, easily walkable from Union Station also if no luggage. Shops,bars and restaurants all close by as well as all major attractions which are within walkable distance. Room was excellent, bed very comfy, breakfast is a must, house keeping also excellent as well as all staff in the hotel. 5 star stay would recommend and if going back to Toronto I would definitely stay there."

"Property was very clean, big room with queen size beds, staff was very helpful and respectful. Very convenient and excessible for shopping, dine in. The only thing i was little disappointed was the viewfrom my room."

"From the moment we walked in, early for our reservation, we were treated like the number one priority by every staff member. The bellman #johnnyBravo #JimmyNeutron #JohnnyDanger thank you for your comic relief after a long morning of travel and for keeping our belongings safe! The room was very clean and nicely decorated. It was quiet and the The curtains were excellent at blocking out the morning sun. The breakfast exceeded my expectations, the options and quality were wonderful. The complimentary happy hour drinks and snacks were a great surprise and we enjoyed the drinks. We will stay again and again. Thank you for making our trip flawless. "

"Enjoyed water view "