"We were in Milwaukee for our son’s engagement. I had scheduled some special deserts to be shipped from NewJersey. I had called the hotel and advised them to refrigerate the box immediately when received. I was assured that they would take care of it. However when we arrived, and were ready to leave for the engagement we were informed that they had put the box in the freezer instead of the refrigerator. Also the management did not make any attempt to apologize for messing this up for us....

"We stayed at this hotel for a couple of nights. Check-in was easy and the staff were friendly and helpful. The room was small, but comfortable and clean. Excellent location, 5 minutes to the main street with restaurants. 10 minutes to Hop on Hop off or Lady Dive tours. 15 minutes to ByWard market. Lots of Ubers to get you around. Parking, is available for a charge, just register your vehicle at check-in."

"Excellente localisation. Chambre spacieuse."