"Found bedbugs in the room had to go home wash all my clothes and isolate my suitcase. I reported it to the front desk. The lady was sweet and kind, but kind of looked overwhelmed."

"The facility was great, staff friendly, rooms clean, and definitely a safe hotel where pets stay free. However, Elko’s a 24/7 industrial hub with constant road noise and was hard to sleep on the second floor, frontage rd facing. I bet first floor or back side would have been a better choice. Just in case, pack your earplugs…"

"Bedding was clean but mattress was in need of replacement. Floors not clean. Under construction so some of the floor issues are understandable. Luggage cart falling apart. Convenient location."